Booking and pickup
How do I book a laundry pickup with Dima Laundry?
Call 800 DIMA (3462), message +971 50 639 8093 on WhatsApp, book in the Dima Laundry app, or use the booking form at dimalaundry.com.
What areas does Dima Laundry cover?
Dima Laundry picks up and delivers across Dubai, including Dubai Marina, JBR, JLT, Al Sufouh, Palm Jumeirah, Jumeirah, Downtown, Business Bay, Sheikh Zayed Road and Karama.
Does Dima Laundry have an app?
Yes. The Dima Laundry app is free on the App Store and Google Play. You can book pickups, track orders and pay from your phone.
Branches and hours
How many branches does Dima Laundry have?
Dima Laundry has 8 retail branches in Dubai and 3 processing centres in Al Quoz.
What are Dima Laundry's opening hours?
Branches are open 10am to 10pm daily. The processing centres run 24 hours.
Prices and payment
How much does Dima Laundry charge?
Cleaning and pressing starts at AED 14 for a shirt, AED 48 for a two piece suit and AED 20 for an abaya or kandura. Pressing only starts at AED 9.80.
Are prices the same at every branch?
Yes. Dima Laundry uses one price list across all branches.
What is premium service?
Premium service gives each piece extra care and finishing, and is available on every item.
Turnaround
How long does Dima Laundry take?
Standard and express turnaround are both available. Specialist items such as wedding dresses, bags, shoes and carpets take longer. The team confirms the ready time when you book.
Care and quality
Can Dima Laundry remove tough stains?
Dima Laundry treats stains before cleaning. Most food, oil, makeup and sweat stains come out. Old or set stains may not fully remove, and staff will tell you at drop off.
Does Dima Laundry clean abayas and kanduras?
Yes. Dima Laundry cleans and presses abayas, kanduras, ghutras, jalabiyas and sheilas, with separate prices for delicate and wool pieces.
Does Dima Laundry clean clothes in-house?
Yes. Every item is cleaned in Dima Laundry's own processing centres in Al Quoz.
Commercial
Does Dima Laundry serve businesses?
Yes. Dima Laundry runs commercial laundry for hotels, holiday homes, restaurants, salons, spas, gyms, clinics and corporate uniforms.
Who handles commercial enquiries?
The commercial team on +971 56 998 4493.
About Dima
How long has Dima Laundry been operating?
Dima Laundry has operated in Dubai since 2001.
Last updated October 2026.