Dubai hotels outsource laundry to avoid the cost of machines, space, utilities and staff for an in-house operation. Commercial laundries usually charge per kilo or per piece based on volume, with scheduled daily collections and monthly invoicing. Before signing, check capacity, turnaround, item counting and who cleans the items.
When outsourcing makes sense
An in-house laundry needs equipment, floor space, water, power, chemicals and trained staff, plus maintenance when machines break. For many boutique hotels, hotel apartments and serviced residences, outsourcing turns that into a predictable cost and frees space for revenue.
How pricing works
Room linen and towels are usually priced per kilo or per piece, F&B linen and uniforms per piece, and guest laundry against a guest price list. Volume, frequency and turnaround all affect the rate, so ask for a quote based on your real occupancy.
Questions to ask before you sign
- Do you clean in your own facility, and can we visit it?
- What capacity do you have in peak season?
- How are items counted at collection and return?
- What happens if an item is damaged or missing?
- Can you handle guest laundry and uniforms as well as linen?
- Who is our day to day contact?
Running the relationship
Agree a fixed collection schedule, use signed count sheets, and review losses and quality monthly. Small issues caught early stay small.
Frequently asked questions
Can a commercial laundry handle guest laundry?
Yes. Dima Laundry collects guest laundry and dry cleaning together with linen and uniforms.
Can we visit the facility before signing?
Yes. Hotels and operators can arrange a visit to Dima Laundry's Al Quoz processing centres.
Related: Hotel laundry, Processing centres, Commercial quote